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Agent Configuration

Tune how the EndpointOps agent behaves on your endpoints- how much bandwidth it may use, how often it collects each kind of data, and whether it's protected from being uninstalled.

How to get here

You reach this page through Settings, so you need administrator (settings) permission. If you don't see the Settings icon, ask your administrator for access.

  1. Sign in to EndpointOps.
  2. In the top-right of any screen, click the Settings (gear ⚙️) icon.
  3. In the Settings menu on the left, open Agent Management and click Agent Configuration.

Navigate to: Settings → Agent Management → Agent Configuration

URL path: /settings/agent-management/agent-configuration

The Agent Configuration screen

Agent Configuration formAgent Configuration form

Bandwidth

FieldUnitNotes
Allowed Bandwidth to download FilesKB/secHow fast the agent may download files. Use 0 to disable the limit.

Refresh cycles

How often the agent collects each kind of data (all in seconds, each required):

SettingMinimum
Agent Refresh Cycle10
System Action Refresh Cycle5
Endpoint Vitals Refresh Cycle5
Patch Scanning Refresh Cycle1000
Hardware Inventory Refresh Cycle5
SBOM Refresh Cycle5
Process Refresh Cycle5
Network Refresh Cycle5
Certificate Refresh Cycle5
Start-up Items Refresh Cycle5
Users Refresh Cycle5
System Resources Refresh Cycle5
System Services Refresh Cycle5
FIM Events Refresh Cycle5
Software Meter Refresh Cycle5

Agent Security

FieldNotes
Enable Agent ProtectionPrevent unauthorized users from uninstalling the agent.
PasswordRequired when protection is on. Must meet your Password Policy. Shown only when protection is enabled.

How do I change it?

  1. Set the bandwidth limit and any refresh cycles you want to change.
  2. To stop endpoints from removing the agent, turn on Enable Agent Protection and set a Password.
  3. Click Save. Use Reset to undo unsaved changes.
Don't lose the Agent Protection password

When Enable Agent Protection is on, the agent can't be uninstalled without this Password- that's the point, but it also means you need it to remove or reinstall the agent later. Store it somewhere safe and shared with your team. If it's lost, removing the agent from endpoints becomes much harder.

Shorter cycles cost more

Lower refresh-cycle values collect data more often but use more endpoint and network resources. Raise them on large or bandwidth-limited fleets.

Multi-tenant

The refresh-cycle timers are managed from the default (provider) tenant in a multi-tenant deployment.